Legal & Regulatory Information
Prime Living Lodge Ltd operates in compliance with UK laws and regulations governing supported living services in the Northampton and Rugby area.
1. Company Information
- Name: Prime Living Lodge Ltd
- Registered Office: Hamilton House, 4A The Avenue, London, E4 9LD
- Company Number: 12874355
- Contact: Email: Enquiry@primelivinglodge.co.uk | Phone: 07769227686
2. Care Quality Commission (CQC)
We provide supported living accommodation, which may not require CQC registration unless personal care activities (e.g., assistance with washing or eating) are offered. We adhere to CQC fundamental standards, including safety, dignity, and person-centered care.
For more information, visit www.cqc.org.uk.
3. Other Regulatory Compliance
- Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: If applicable, we comply with requirements for safe, effective, and compassionate care.
- Equality Act 2010: Our services and website aim to be accessible to all. See our Accessibility Statement for details.
- UK GDPR and Data Protection Act 2018: Our Privacy Policy outlines how we protect personal data.
- Safeguarding: We maintain robust policies to protect vulnerable adults, available on request.
4. Complaints Procedure
- If you have concerns about our services, please follow our Complaints Procedure, available on request.
- Contact us at info@primelivinglodge.co.uk or 07769227686.
- You may also contact the CQC (www.cqc.org.uk) or your local authority (e.g., Northamptonshire County Council).
5. Accessibility Statement
- We are committed to making our website accessible in line with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and WCAG 2.2 AA standards.
- If you encounter accessibility issues or need alternative formats, contact Enquiry@primelivinglodge.co.uk
Last updated: 25 August 2025